Please read these terms carefully before using our website and services
By accessing and using the website of W.O.W Fitness Studio Ltd ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified Terms.
You must be at least 16 years old to use our website and purchase services. By using our services, you represent and warrant that you meet this eligibility requirement.
You may use our website for lawful purposes only. You agree not to:
Certain features may require account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.
We offer various membership options including monthly memberships, personal training packages, and group class passes. Details of current offerings are available at our studio or on our website.
All fees must be paid in advance unless otherwise agreed. We accept major credit/debit cards, direct debit, and cash payments. Monthly memberships are billed automatically unless cancelled in accordance with our cancellation policy.
Monthly memberships require 30 days' notice for cancellation. Personal training sessions cancelled with less than 24 hours' notice may be charged in full. Group class bookings can be cancelled up to 12 hours before the class start time for a full credit.
Members may freeze their membership for a minimum of 2 weeks and maximum of 3 months per year for medical reasons or extended travel, subject to providing appropriate documentation.
All members must:
The following are not permitted at W.O.W Fitness Studio:
Appropriate athletic wear and closed-toe training shoes are required. Clothing with offensive language or imagery is prohibited.
Sessions must be booked in advance through our website, mobile app, or reception. Walk-ins are subject to availability.
If you arrive late for a personal training session, the session will end at the originally scheduled time. For group classes, late arrivals may not be admitted if the warm-up has concluded.
While we endeavour to provide your preferred trainer, we reserve the right to substitute trainers when necessary due to illness, holidays, or other circumstances.
You acknowledge that participation in physical exercise carries inherent risks of injury. You voluntarily assume all risks associated with using our facilities and services.
It is your responsibility to ensure you are medically fit to participate in exercise. We strongly recommend consulting a physician before beginning any fitness programme.
To the maximum extent permitted by law, W.O.W Fitness Studio Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our facilities or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
We are not responsible for loss or damage to personal property. Lockers are provided for day use only; please bring your own padlock.
All content on this website, including text, graphics, logos, images, videos, and software, is the property of W.O.W Fitness Studio Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Your use of our website and services is also governed by our Privacy Policy, which can be found at Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Our website may integrate with third-party services (payment processors, social media platforms). Your use of these services is subject to their respective terms and policies. We are not responsible for the practices or content of third-party services.
For questions about these Terms, please contact us:
W.O.W Fitness Studio Ltd
45a Liverpool Road South
Maghull, Liverpool L31 7BN
United Kingdom
Email: info@wowfitnessstudio.co.uk
Phone: +44 151 356 2789
Company Registration: 13385301
These Terms, together with our Privacy Policy, constitute the entire agreement between you and W.O.W Fitness Studio Ltd regarding the use of our website and services.